Frequently Asked Questions
Here are some common questions about shipping
How long will my order take to arrive?
Processing time varies from 3-5 business days.
United States: Orders shipped to the United States require 10-20 days shipping time.
Canada: Order shipped to Canada generally take 15-30 days shipping time.
International: Depending on the country, the shipping time could be anywhere from 15 to 60 days but 60 days is very very rare. Feel free to get in touch with us and we can give you a more precise quote. Before or after placing your order, please reach out using our chat feature or our contact form or the social media platform of your choice and let us know what you are ordering and your shipping address and we will get back to you with details.
*NOTE: Depending on the business hours we will either be online and able to respond right away or we get back to you next day but you’ll be happy to know that we make a point of making sure to get to all of our emails and chat messages within 24 hours.
*IMPORTANT: Delivery may be delayed depending on your country’s customs. Bossy Betches is not responsible for any customs fees, import duties, taxes, or other charges your order may incur. You, our customer will be responsible for these charges, even if the shipment is refused upon delivery.
Can I get my order sooner?
Please contact us before placing your order and we will see if we can put a rush on it for you – if we can expedite your order, there will be an additional charge for rush service but we will let you know up front what the charge is and get the go ahead from you before we ship the order out.
Do you ship internationally?
Bossy Betches is proud to help style cats from all over the world add bold touches to every part of their lives! The default pricing on our site is in USD, the conversion rate depends on your issuing credit card company used on the transaction. Please see our currency convertor to change the prices on the site into your local currency (if your currency is enabled). The site will default US Dollars on the checkout page. We always display the currency clearly, you won’t get any surprises from us!
What is your minimum order quantity?
We don’t have a minimum! If it’s on our site, you can order it!
How long is processing time?
We aim to have your order processed within 3-5 business days.
Can I get my shipping fees refunded?
Shipping fees are non-refundable unless you received a damaged item.
To report or return a damaged item, you must submit a refund request. Please follow our instructions on our RETURNS & EXCHANGES page.